Careers
Mortgage Loan Officer
Position: Mortgage Loan Officer
Location: Mattoon, IL
Position Summary
Washington Savings Bank is seeking a relationship-driven Mortgage Loan Officer to support residential mortgage lending growth across our communities. This role is responsible for originating, developing, and managing mortgage loan relationships by providing exceptional customer service, guiding borrowers through the mortgage process, and building strong referral partnerships with realtors, builders, and community partners.
Essential Duties and Responsibilities
- The duties outlined below are intended to describe the general nature of work performed. Additional duties may be assigned.
- Generate residential mortgage loan applications through prospecting, referrals, and community networking.
- Responsible for handling consumer loan requests as needed.
- Meet with borrowers to evaluate needs and recommend appropriate options and products.
- Collect and analyze borrower financial information to determine eligibility and loan structure.
- Develop and maintain referral relationships with realtors, builders, developers, attorneys, CPAs, community organizations, and internal bank partners.
- Represent Washington Savings Bank at community events, networking functions, and professional groups.
- Promote lending that aligns with the Bank’s service standards and responsible lending culture.
- Participate in ongoing training and professional development.
Qualifications and Requirements
- High school diploma or equivalent required; bachelor’s degree in finance or related field preferred.
- Previous experience in mortgage lending, loan origination, or consumer lending preferred.
Skills and Competencies
- Strong interpersonal, communication, and relationship-building skills.
- High attention to detail and documentation accuracy.
- Ability to maintain confidentiality and demonstrate professionalism.
- Self-motivated and organized with strong time management.
- High level of analytical skills to conduct loan analysis with consideration to market trends, credit/interest rates, economic conditions, and other factors.
- Ability to work independently while collaborating across departments.
- Adequate knowledge of both internal policies and procedures, as well as state and federal laws governing departmental functions, to ensure performance of individual job duties.
Benefits
- 401(k) with Matching
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Vacation and Paid Time Off (PTO)
- Bonus Potential
EEO/AA Employer
Retail Banker
Washington Savings Bank has positions open for full-time and/or part-time Retail Bankers. Successful applicants will play a key role in our efficient, customer-facing team, ensuring our customers always have their banking issues resolved professionally and promptly, and have an overall positive customer banking experience.
Washington Savings Bank is a growing, community-focused institution that loves to give back! Consider joining our team where we care about you, your family, and your future.
Primary Responsibilities include:
- Process all types of customer transactions including deposits, withdrawals, and payments.
- Assist with customer requests and inquiries.
- Inform customers about our bank products and services.
- Maintain and balance cash drawers.
- Reconcile discrepancies.
Qualifications:
- High school or equivalent (Preferred)
Stop in or apply online by sending your resume to careers@washingtonsavings.net
EEO/AA Employer
Retail Staff Supervisor
Supervisor Position Available
Looking for a career in a community bank with a trusted reputation and commitment to its customers and employees? Washington Savings Bank is community-focused and has been around for over 140 years. Our culture is always evolving but our values and purpose remain the same: to serve the needs of our customers by providing quality, innovative products with exceptional customer service.
We are currently looking for an outgoing, positive individual to supervise the Retail Staff at our Effingham (Banker Street) location. This full-time Supervisory Position is responsible for overseeing and managing day-to-day operations, including but not limited to managing the daily schedule, resolving errors, assisting with customer questions and issues, as well as coaching sales and service behaviors. This position is also responsible for providing overall quality customer service by ensuring the accurate processing of transactions in a professional and courteous manner in accordance with bank regulatory policy and procedure.
Qualifications:
- High school diploma or equivalent.
- Previous supervisory experience in a retail environment
- Demonstrated use of computers.
- A positive approach to interactions with customers and team members.
- Reliable attendance.
- Good cooperation and communication skills.
- Ability to work a schedule that includes working weekends or extended hours as needed.
- Previous cash-handling experience.
- Ability to work effectively in a fast-paced environment.
- Ability to maintain confidentiality, use tact and diplomacy, and maintain professional dress and demeanor.
Stop in or apply online by sending your resume to careers@washingtonsavings.net
EEO/AA Employer
