Careers
Mortgage Loan Officer | Mattoon, Illinois
Position: Mortgage Loan Officer
Location: Mattoon, IL
Position Summary: Washington Savings Bank is seeking a relationship-driven Mortgage Loan Officer to support residential mortgage lending growth across our communities. This role is responsible for originating, developing, and managing mortgage loan relationships by providing exceptional customer service, guiding borrowers through the mortgage process, and building strong referral partnerships with realtors, builders, and community partners.
Essential Duties and Responsibilities
The duties outlined below are intended to describe the general nature of work performed. Additional duties may be assigned.
- Generate residential mortgage loan applications through prospecting, referrals, and community networking.
- Responsible for handling consumer loan requests as needed.
- Meet with borrowers to evaluate needs and recommend appropriate options and products.
- Collect and analyze borrower financial information to determine eligibility and loan structure.
- Develop and maintain referral relationships with realtors, builders, developers, attorneys, CPAs, community organizations, and internal bank partners.
- Represent Washington Savings Bank at community events, networking functions, and professional groups.
- Promote lending that aligns with the Bank’s service standards and responsible lending culture.
- Participate in ongoing training and professional development.
Qualifications and Requirements
- High school diploma or equivalent required; bachelor’s degree in finance or related field preferred.
- Previous experience in mortgage lending, loan origination, or consumer lending preferred.
Skills and Competencies
- Strong interpersonal, communication, and relationship-building skills.
- High attention to detail and documentation accuracy.
- Ability to maintain confidentiality and demonstrate professionalism.
- Self-motivated and organized with strong time management.
- High level of analytical skills to conduct loan analysis with consideration to market trends, credit/interest rates, economic conditions, and other factors.
- Ability to work independently while collaborating across departments.
- Adequate knowledge of both internal policies and procedures, as well as state and federal laws governing departmental functions, to ensure performance of individual job duties.
Benefits
- 401(k) with Matching
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Vacation and Paid Time Off (PTO)
- Bonus Potential
⇒ Stop in or apply online by sending your resume to careers@washingtonsavings.net
EEO/AA Employer
Pay: $55,000.00 – $90,000.00 per year
Trust Officer/Wealth Advisor | Mattoon, Illinois
Location: Mattoon, Illinois
Overview:
Washington Savings Bank is seeking a relationship-driven and detail-oriented Trust Officer/Wealth Advisor to join our Wealth Management and Trust Department. In this role, you will serve as a trusted advisor to clients, overseeing the administration of fiduciary accounts while delivering high-quality wealth management solutions.
This position will be responsible for managing trust relationships, interpreting governing documents, ensuring regulatory compliance, and identifying opportunities to grow assets under management.
Our Wealth Management and Trust Department offers comprehensive services, including personal trust administration, estate planning support, investment management, retirement planning, and fiduciary services for profit-sharing and 401(k) programs.
Essential Functions:
- Oversee the administration of trust, estate, and fiduciary accounts in accordance with governing documents, applicable laws, bank policies, and fiduciary standards.
- Act in the best interests of clients and beneficiaries, demonstrating sound judgment and a strong fiduciary commitment.
- Interpret and analyze trust agreements and estate documents to ensure proper account management and execution.
- Oversee asset management, including the evaluation, protection, transfer, and disposition of trust assets (including business interests, real estate, and other holdings).
- Execute distributions, payments, and disbursements accurately and promptly, considering tax implications and fiduciary responsibilities.
- Coordinate tax-related documentation and support preparation efforts with internal and external partners.
- Maintain regular communication with interested parties, including clients, beneficiaries, attorneys, CPAs, and other stakeholders in order to address inquiries and resolve concerns proactively.
- Represent the bank in court proceedings, audits, or other legal matters as necessary.
- Identify and pursue opportunities to grow the Wealth Management and Trust portfolio.
- Collaborate with internal partners to promote services and deliver a consistent message to prospective clients.
- Assist with internal audits and regulatory examinations.
- Maintain up-to-date knowledge of applicable laws, regulations, and industry best practices.
Qualifications and Skills:
- 3-5 years of experience in trust administration, estate planning, or wealth management, preferably within a financial institution or trust company.
- Professional designations such as CTFA, CFP®, or CFA are preferred.
- Strong understanding of fiduciary principles, trust operations, and applicable regulations.
- Experience with trust accounting software is preferred.
- Proficiency in Microsoft Office (Excel, Word).
- Exceptional attention to detail and problem-solving capabilities.
- Strong interpersonal and communication skills with a client-first approach.
- High ethical standards and sound professional judgment.
- Ability to manage multiple priorities under deadlines.
This position may involve occasional travel to our corporate office to meet with clients.
⇒ Stop in or apply online by sending your resume to careers@washingtonsavings.net
Pay Range: $60,000.00 to $100,000.00*
*Final offer is based on experience and credentials.
Benefits:
- 401(k) with Matching
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Vacation and Paid Time Off (PTO)
- Bonus Potential
EEO/AA Employer
Customer Service Representative/Retail Banker | Mattoon, IL
Location: Mattoon, Illinois
Reports to: Retail Relationship Officer
FLSA Status: Non-Exempt
Classification: Full-time
This is a hybrid position, working both on the teller line and as a CSR when needed.
Overview:
The Customer Service Representative/Retail Banker position handles all aspects of customer service and is the customer’s primary point of contact.
Essential Functions:
- Process daily transactions for customers such as deposits, withdrawals, check cashing, and loan payments
- Handle incoming customer calls
- Open new accounts
- Close accounts
- Identify customer needs
- Provide information about the bank’s products and services
- Issue debit cards, check orders
- Handle address changes
- Assist with online banking issues and other products and services
- Provide excellent customer service
Qualifications and Skills:
- High school diploma or equivalent
- Outgoing, friendly disposition
- Positive approach to interactions with customers and team members
- Excellent cooperation and communication skills
- Ability to work effectively in a fast-paced environment
Benefits:
- 401(k) with Matching
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Vacation and Paid Time Off (PTO)
- Bonus Potential
⇒ Stop in or apply online by sending your resume to careers@washingtonsavings.net
Pay Range: $19.00 – $24.00/hr.
EEO/AA Employer
Retail Banker | Mattoon, Illinois
Washington Savings Bank has positions open for full-time and/or part-time Retail Bankers. Successful applicants will play a key role in our efficient, customer-facing team, ensuring our customers always have their banking issues resolved professionally and promptly, and have an overall positive customer banking experience.
Washington Savings Bank is a growing, community-focused institution that loves to give back! Consider joining our team where we care about you, your family, and your future.
Primary Responsibilities include:
- Process all types of customer transactions including deposits, withdrawals, and payments.
- Assist with customer requests and inquiries.
- Inform customers about our bank products and services.
- Maintain and balance cash drawers.
- Reconcile discrepancies.
Qualifications:
- High school or equivalent (Preferred)
Stop in or apply online by sending your resume to careers@washingtonsavings.net
Benefits:
- 401(k) with Matching
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Vacation and Paid Time Off (PTO)
- Bonus Potential
Pay Range: $15.00 to $18.00 per hour
EEO/AA Employer
Retail Staff Supervisor | Effingham, Illinois
Supervisor Position Available
Looking for a career in a community bank with a trusted reputation and commitment to its customers and employees? Washington Savings Bank is community-focused and has been around for over 140 years. Our culture is always evolving but our values and purpose remain the same: to serve the needs of our customers by providing quality, innovative products with exceptional customer service.
We are currently looking for an outgoing, positive individual to supervise the Retail Staff at our Effingham (Banker Street) location. This full-time Supervisory Position is responsible for overseeing and managing day-to-day operations, including but not limited to managing the daily schedule, resolving errors, assisting with customer questions and issues, as well as coaching sales and service behaviors. This position is also responsible for providing overall quality customer service by ensuring the accurate processing of transactions in a professional and courteous manner in accordance with bank regulatory policy and procedure.
Qualifications:
- High school diploma or equivalent.
- Previous supervisory experience in a retail environment
- Demonstrated use of computers.
- A positive approach to interactions with customers and team members.
- Reliable attendance.
- Good cooperation and communication skills.
- Ability to work a schedule that includes working weekends or extended hours as needed.
- Previous cash-handling experience.
- Ability to work effectively in a fast-paced environment.
- Ability to maintain confidentiality, use tact and diplomacy, and maintain professional dress and demeanor.
Stop in or apply online by sending your resume to careers@washingtonsavings.net
EEO/AA Employer
Pay Range: $40,000 to $55,000
