Careers
Loan Operations Clerk/Loan Processor
About Washington Savings Bank: Washington Savings Bank is a central Illinois savings bank, in continuous operation for more than 150 years, with a focus on sustainable growth and community building. Within 4 locations in our 2 markets, Washington Savings Bank provides top level service, competitive loan and deposit offerings and exciting opportunities for career growth!
Qualifications: This position is for an experienced Loan Operations Clerk. We are looking for someone that can have an immediate impact on our loan operations process. An ideal candidate would have the following skills:
- 5+ Years of banking experience.
- Proficiency in Microsoft Office programs, including Excel, Word and Outlook.
- Organizational skills to manage multiple projects and allocate time efficiently.
- Able to effectively communicate with a team of processors.
Preferred Criteria
- Experience in commercial and consumer lending and/or loan documentation processes.
- Associate’s degree or higher education level.
- Experience with LaserPro and FiServ banking software.
- Experience leading a team in an office setting.
Duties of the Position: To prepare loan documentation (commercial, consumer and residential mortgage), accurate data entry, meeting timing and compliance requirements for documentation, document review and correction as needed, order ancillary loan documents as required (appraisals, title work, proof of insurance, payoffs, etc.), as well as other duties as assigned.
Benefits of the Position:
- Competitive Pay (based upon experience and performance)
- Health and Life Insurance
- 401k with Matching
- Vacation
- Holiday Pay
- PTO
- Opportunities for advancement
Job Type: Full Time, on-site (Effingham or Mattoon)
Pay: $38,000.00—$66,650.00
⇒ Stop in or apply online by sending your resume to careers@washingtonsavings.net
EOE Statement: We are an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Customer Service Representative/Retail Banker | Mattoon, IL
Location: Mattoon, Illinois
Reports to: Retail Relationship Officer
FLSA Status: Non-Exempt
Classification: Full-time
This is a hybrid position, working both on the teller line and as a CSR when needed.
Overview:
The Customer Service Representative/Retail Banker position handles all aspects of customer service and is the customer’s primary point of contact.
Essential Functions:
- Process daily transactions for customers such as deposits, withdrawals, check cashing, and loan payments
- Handle incoming customer calls
- Open new accounts
- Close accounts
- Identify customer needs
- Provide information about the bank’s products and services
- Issue debit cards, check orders
- Handle address changes
- Assist with online banking issues and other products and services
- Provide excellent customer service
Qualifications and Skills:
- High school diploma or equivalent
- Outgoing, friendly disposition
- Positive approach to interactions with customers and team members
- Excellent cooperation and communication skills
- Ability to work effectively in a fast-paced environment
Benefits:
- 401(k) with Matching
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Vacation and Paid Time Off (PTO)
- Bonus Potential
⇒ Stop in or apply online by sending your resume to careers@washingtonsavings.net
Pay Range: $19.00 – $24.00/hr.
EEO/AA Employer
Retail Banker | Mattoon, Illinois
Washington Savings Bank has positions open for full-time and/or part-time Retail Bankers. Successful applicants will play a key role in our efficient, customer-facing team, ensuring our customers always have their banking issues resolved professionally and promptly, and have an overall positive customer banking experience.
Washington Savings Bank is a growing, community-focused institution that loves to give back! Consider joining our team where we care about you, your family, and your future.
Primary Responsibilities include:
- Process all types of customer transactions including deposits, withdrawals, and payments.
- Assist with customer requests and inquiries.
- Inform customers about our bank products and services.
- Maintain and balance cash drawers.
- Reconcile discrepancies.
Qualifications:
- High school or equivalent (Preferred)
Stop in or apply online by sending your resume to careers@washingtonsavings.net
Benefits:
- 401(k) with Matching
- Health, Dental, and Vision Insurance
- Life and Disability Insurance
- Vacation and Paid Time Off (PTO)
- Bonus Potential
Pay Range: $15.00 to $18.00 per hour
EEO/AA Employer
Retail Staff Supervisor | Effingham, Illinois
Supervisor Position Available
Looking for a career in a community bank with a trusted reputation and commitment to its customers and employees? Washington Savings Bank is community-focused and has been around for over 140 years. Our culture is always evolving but our values and purpose remain the same: to serve the needs of our customers by providing quality, innovative products with exceptional customer service.
We are currently looking for an outgoing, positive individual to supervise the Retail Staff at our Effingham (Banker Street) location. This full-time Supervisory Position is responsible for overseeing and managing day-to-day operations, including but not limited to managing the daily schedule, resolving errors, assisting with customer questions and issues, as well as coaching sales and service behaviors. This position is also responsible for providing overall quality customer service by ensuring the accurate processing of transactions in a professional and courteous manner in accordance with bank regulatory policy and procedure.
Qualifications:
- High school diploma or equivalent.
- Previous supervisory experience in a retail environment
- Demonstrated use of computers.
- A positive approach to interactions with customers and team members.
- Reliable attendance.
- Good cooperation and communication skills.
- Ability to work a schedule that includes working weekends or extended hours as needed.
- Previous cash-handling experience.
- Ability to work effectively in a fast-paced environment.
- Ability to maintain confidentiality, use tact and diplomacy, and maintain professional dress and demeanor.
Stop in or apply online by sending your resume to careers@washingtonsavings.net
EEO/AA Employer
Pay Range: $40,000 to $55,000
